How can we help you?
What Payment Methods Are Accepted?
Dream Aesthetics Lifestyle Fashion accepts the following payments providers:
- Bank transfer
- Bancontact/Mister Cash
- SOFORT Banking
- Credit Card
Orders outside of EUROPE will be sent via DHL Express courier and will take 1-3 business days to arrive. Countries such as Australia and Remote areas may incur an extra 2-3 day shipping time. This time does not include payment processing and packing. So the 1-3 day shipping time is only after payment is processed.
Credit Card Payment Settlement processing : 4-6 business days (time is a result of strict fraud control)
Direct Bank transfer : 3-5 business days
for the fastest delivery we suggest paypal or Ideal( only within NL)
International orders that are sent via DHL express 1-3 business days but can take up to 2 weeks due to customs and various other circumstances. Please keep this in mind before putting forward a complaint.
. Parcels purchased with DHL Express are tracked and insured from dispatch to delivery.
Online Fraudulent Transaction Prevention
Dream Aesthetics takes Fraudulent Credit Card Transactions very seriously and In order to protect both you and us from fraudulent transactions, we reserve the right to verify any order for fraud prevention purposes. This verification will be made by using our fraud detection services and notified to the customer in question by email.This process may result in delays to 2nd Day and Next Day Air delivery orders.If we are unable obtain the necessary information from you to verify your order within 48 hours, the order will be cancelled and we will use reasonable efforts(Email, Telephone, Skype) to notify you as soon as possible. Dream Aesthetics is continuously striving to protect our valuable customers from the high cost of fraud so that we are able to provide a large reliable inventory of competitively priced products for a positive and secure online shopping experience.
Changes / Cancellations
If you wish to modify your order details, please send an email as soon as possible to firstname.lastname@example.org . We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, please refer to our return instructions included with your shipment.
Orders outside of the Benelux & Germany but to Europe, will usually take 1-2 business days from dispatch .
Dream Aesthetics can ship with European DHL ground express tracked shipping.
Benelux Orders will be picked up same day if ordered before 10 am.
• Published rates are subject to change and apply from 01/01/2013.
• Rates are in euros and exclusive of VAT.
• Rates are exclusive of the Remote Area surcharge (see the accompanying rates list).
• Rates are exclusive of any fuel surcharge. For the current fuel surcharge please visit www.dhl.nl
• Rates are exclusive of MAUT (where applicable).
• Rates are exclusive of any other surcharges.
• For packages weighing over 50 kg the pallet rate applies.
• For pallet shipments with a destination outside the Benelux the rate is based on weight, with a minimum of 175 kg (per pallet).
• Our Day Definite services are subject to the latest version of the General Transport Terms and Conditions 2002 (AVC 2002).
• These terms and conditions have been filed at the office of the District Court in Amsterdam, and can be viewed on our website. Copies are
available on request.
• The provisions of the CMR convention may also apply to the cross-border transport of goods by road.
Please refer to Article 1 of the conventions referred to above to determine their applicability.
The terms and conditions and the CMR convention referred to in most cases limit the liability of the transporter with regard to loss, damage
or delay of the cargo, up to EUR 3.40 per kilogram or 8.33 SDR* per kilogram.
* SDR = Special Drawing Right, a weighted average of the Japanese Yen, British Pound, US Dollar and Euro rates.
Cancellations, Refunds & Returns
DREAM AESTHETICS OFFER NO HASSLE RETURNS, ON ALL PRODUCTS RETURNED IN ORIGINAL CONDITION.
All returns must be made to the following address:
Dream Aesthetics v.o.f.
Oliemolenstraat 60 Heerlen
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We reserve the right, at our absolute discretion, to add, revise or remove any content or information without notice.
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It is impossible for Us to confirm the validity of content from users. Comments and forums are un-moderated and although We do actively monitor contributions from users, We are not responsible for any content posted. We do not warrant the accuracy, completeness or usefulness of any information presented. The messages express the views of the author, not necessarily the views of this Site. Anyone who feels that a posted message is objectionable is encouraged to notify Us immediately. We have the rights to remove objectionable content, within a reasonable time frame, if we determine that removal is necessary. This is a manual process, however, so please realise that we may not be able to remove or edit particular messages immediately. This policy goes for member profile information as well.
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Any matter that arises out of your use of this Site (including any contract entered between you and us through the Site) shall be governed by Dutch law and subject to the exclusive jurisdiction of the courts The Netherlands. All contracts shall be concluded in English.
- Ownership and rights
The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, are registered and unregistered Trademarks of Dream Aesthetics v.o.f. and others. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of Dream Aesthetics or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that we will aggressively enforce our intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.
You should assume that everything you see or read on the Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Dream Aesthetics v.o.f. We neither warrant nor represent that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Us.